Faq’s

Faq’sFrequently Asked Questions (FAQs)

FAQ’S

What is the minimum gathering size that L:EAT caters too?

L:EAT caters to party requirements for gatherings above 10 Pax

What is the minimum portion quantity that can be ordered? How much is your minimum order value?

Minimum portion size for each food or service item has been mentioned against the relevant item (8 portions for most items). For any order, we require a minimum order value of Rs. 10,000 exclusive of taxes.

How should I estimate the quantities to be ordered?

We recommend you budget at least 4-5 pieces of starters per person. Quantity for each main item is also single serve. We recommend that you place your order in sufficient quantity to ensure that you do not run out of food. Incase you are having trouble estimating the quantities to be ordered, you can request for a call back from our team to guide you for the same, or simply select our bestseller menus.

How can I see pricing for each item? Is it negotiable?

Pricing of each item is mentioned against the item. The prices are exclusive of taxes. Our rates are standard so we request you to kindly not to negotiable.

How Long is the Service and when to expect your team on location ?

Our Team reaches the location 1.5 to 2 hours prior to the event, Service is provided for 6.5 hours Max, further additional charges are incurred.

How much tax do you levy?

We levy standard 5% GST

How can we make the payment? Also do we need to make complete payment at the time of booking?

We require 50% advance payment to confirm the party. The balance will need to be paid before commencement of the party or delivery of order. Payments can be made through NEFT or Cash. You can request for our runner to collect the cash payments or you can send the same to D-100, Udyog Vihar, Phase 5, Gurugram, Haryana – 122016 NEFT Details are as below :

  1. Beneficiary Name :- TBC
  2. Bank Name :- TBC
  3. Bank Account Number :- TBC
  4. IFSC Code :- TBC
  5. Bank Address :- TBC

Do you levy transportation charges?

Incase of only food order across Delhi and Gurgaon, we do not levy any transportation charges; For delivery to Faridabad, Noida and Ghaziabad, we levy a delivery charge of Rs. 1000. Incase you are also ordering equipment, we levy a standard transportation charge of Rs. 3000.

Do you run any promotional offers?

All promotional offers are mentioned in our home page. No promotional offer can be clubbed with another offer. Incase you cannot see our promotional offers, you can call us at our mentioned contact number. Please do not request for other / additional discounts

What are the steps taken to prevent COVID-19?

We at L:EAT take hygiene very seriously and are following all preventive and safety practices advised by FSSAI.

1. Use of thermal screening guns every 3 hours
2. Use of industrial disinfectants to sanitize the kitchen twice a day
3. Our staff wears PPE suits – Gloves, Masks, Chef caps, Shoe covers
4. Use of hand sanitizers before touching new surfaces
5. 20 min interval handwashes for 20 seconds
6. Sanitizing of all raw material
7. Use of Aarogya Setu App
8. Adherence to social distancing in the facility
9. Contactless ordering and payment system via the website

Support

Email Us:-  [email protected]

Helpline number:-  +91 9811356690